Reporting to the Head of Europe and functionally to the Head of Operations in Miami, the Director of Operations is a member of the senior leadership team responsible for leading ACAMS’ operations in Europe and instituting systems that provide effective internal management. This person will work closely with ACAMS’ global operations leadership team, the Head of Europe and the European Management Team to continuously improve operational effectiveness and create processes and systems to support high growth in the region.
The Director of Operations, Europe will have direct responsibility for managing, developing and providing strategic leadership and oversight to key functions within ACAMS (Customer Support, Sales Support, Client Project Implementation, Events, IT and Office Management), Administration and Reporting functions to deliver an excellent standard of service in line with the organization’s strategic business objectives, operating plan and regional KPIs and SLAs.
The Association of Certified Anti-Money Laundering Specialists (ACAMS®) is the largest international membership organization dedicated to enhancing the knowledge and skills of anti-money laundering (AML) and financial crime prevention professionals who combat things like cybercrime, human trafficking, and terrorist financing. We help our members reach their full potential by providing extensive resources designed to develop and sharpen the skills required for superior job performance and career advancement. Its CAMS certification is the most widely recognized AML certification among compliance professionals worldwide. ACAMS works with a wide range of industries, from international and local governments to banks, credit unions and even casinos.