Senior Specialist, Virtual Events

Location US-Remote-Remote
Job ID
2022-122173
Location: Location
US--Remote
Institution
ACAMS
Department
Other
Employment Type
Regular Full-Time
FLSA Status
U.S. - Exempt

Opportunity at a Glance

Reporting to the regional Virtual Event Operations Manager, the Sr Specialist is responsible for leading day to day ACAMS’ virtual event related operational tasks whilst ensuring excellent service delivery to internal and external clients including speakers, trainers etc. Excellent communication skills with fluent written and spoken English and Spanish required.

Responsibilities

Manage Virtual Event Operations:

  • Accountable for execution of assigned events ensuring end-to-end tasks are completed by respective teams for successful delivery.
  • Use Learning Management System to set up virtual environments & host Virtual Events (Virtual Classrooms & Webinars) via Zoom/Webex/Teams, provide general technical support to participants during the event.
  • Coordinate with speakers & instructors to manage the delivery of event related elements.
  • Work closely with different teams including Marketing, Operations and Content providers for event.
  • Support regional manager with administration duties, e.g. running reports, managing expenses, collecting NPS data etc.
  • Lead multiple simultaneous projects including custom events (onsite or virtual).
  • Any ad hoc duties/projects execution as assigned.
  • Responsible as “Lead” or “Back up lead”, for end to end of virtual events, including events set up, coordination, managing temps supporting the event etc.
  • Completes other duties as assigned.

Qualifications

  • Excellent communication skills with fluent written and spoken English and Spanish required.
  • Minimum Bachelor’s Degree in a business or IT related field required.
  • Minimum of 3-4 years’ relevant experience.
  • Customer service orientation with a demonstrated desire to exceed expectations – ability to work in a fast-paced environment whilst completing multiple requests and tasks within agreed timelines.
  • Well developed technical skills and aptitude, being a quick self-learner of all the technology ACAMS uses now (including MS Office, Webex, Zoom, SmartSheet, ACAMS Learning Management System, Salesforce, ACAMS.org, etc.) and in the future.
  • A “Do Whatever It Takes” attitude to get things done – either to meet individual or team objectives/goals.

EEO

We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.

Who We Are

ACAMS is the largest international membership organization dedicated to providing opportunities for anti-financial crime (AFC) education, best practices, and peer-to-peer networking to AFC professionals globally. With over 90,000 members across 180 jurisdictions, ACAMS is committed to the mission of ending financial crime through the provision of anti-money laundering/counterterrorism-financing and sanctions knowledge-sharing, thought leadership, risk-mitigation services, ESG initiatives, and platforms for public-private dialogue. The association’s CAMS certification is the gold-standard qualification for AFC professionals, while the CGSS certification is its premier specialist qualification for sanctions professionals. ACAMS’ 60 Chapters globally further amplify the association’s mission through training and networking initiatives. Visit acams.org for more information.

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